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Can’t play music on Apple watch 6 without my phone on cellular

tillum
Local Performer

I have pandora plus and recently installed the app on a new Apple Watch 6. Everything works fine until I try streaming music without my phone or connected to WiFi. I am able to use Apple Music this way and don’t understand why Pandora isn’t working. The watch screen shows grayed out with the last song/ artist. I have selected play from watch and uninstalled-reinstalled the app with no luck. 

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AlyssaPandora
Moderator
Moderator

Hey there, @tillum. 👋

Thanks for posting about this!

Just to confirm, you do have cellular available for your Apple Watch device.

If so, could you send over a photo of what you're seeing on your watch when this happens?

Let me know, and I can take a look for you. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

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AlyssaPandora
Moderator
Moderator

Hey there, @tillum. 👋

Thanks for posting about this!

Just to confirm, you do have cellular available for your Apple Watch device.

If so, could you send over a photo of what you're seeing on your watch when this happens?

Let me know, and I can take a look for you. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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tillum
Local Performer

Hey Alyssa,

Ended up being a T-mobile issue. For some reason the cellular option looked like it was working but had to be stopped and re-loaded.

Thanks for your help.

AlyssaPandora
Moderator
Moderator

@tillum Thanks for the update! Glad to hear that you were able to get back to listening. 

Enjoy the tunes. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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