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Cannot log on to iOS mobile device but can on my PC

avknow
Local Performer

My iPhone won't  recognize my user name and password today, but was fine yesterday. I can log into my account on my PC

 

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MariaPandora
Moderator
Moderator

Hi @avknow , 

Sorry to hear that you are having issues with your account on your phone.

Can you tell me a bit more about what is happening?

  • What happens when you open Pandora?
  • Is there an error message when you try to log in? If yes, what exactly does it say?
  • Are you able to log in but the app doesn't load?

Let me know!

 


Maria | Community Moderator
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