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Music plays randomly without interaction

Magastoned
Local Performer

I’m having issues with it starting without the app even opened. Haven’t been in it in 3 days and it just starts playing. iPhone 10 

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Magastoned. 👋

I moved your post over to the iOS board to keep the community space organized.

I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our steps.

Could you try running through these troubleshooting steps on your iPhone X device?

Let me know if this helps with the issue you're experiencing. 📲

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.17.24)

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Magastoned. 👋

I moved your post over to the iOS board to keep the community space organized.

I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our steps.

Could you try running through these troubleshooting steps on your iPhone X device?

Let me know if this helps with the issue you're experiencing. 📲

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.17.24)
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