Original Motion Soundtrack songs don’t play

[ShadowMaster]

I’ve had this issue for years and have posted here about it a few times. 

Songs in my playlists that are from original motion soundtracks don’t always play. Most of time they won’t play at all, other times I have to restart the app to get them to play. 

I pay for this service to work but it’s been years since I can confidently listen to certain playlists. I usually just switch to Apple Music which is looking like the way to go. 

[MariaPandora]

Hi @ShadowMaster ,

Thanks for reaching out, and I'm really sorry to hear you've been experiencing ongoing trouble playing certain songs from your playlists. I can understand how frustrating and disappointing this must be.

I'd like to take a closer look into what's happening and hopefully get a better understanding of the issue. When you have a moment, could you help me with a few additional details?

• Can you let us know the name(s) of the playlist you've been having trouble with?
• Could you share a few specific examples of songs that aren't playing?
• When you try to play one of these songs, what exactly happens?
  • Does the song appear selected but never start playing, does playback stop completely, or does Pandora skip to the next song?
• Does this happen when listening through both the Pandora app on your mobile device and our website at pandora.com?

I appreciate your patience and willingness to share these details. I know this has been a frustrating experience, and I'd like to better understand what's happening so we can investigate further