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Trouble with Adding a Song to a Playlist

Jameswhitlow
Local Performer

Iphone 11 when adding a song to playlist at the bottom of the screen, I can’t because it’s off the screen. 

 

 

Moderator Edit: Changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Jameswhitlow. 👋

Sorry to hear that you're having some trouble adding a song to one of your playlists.

I've enabled a trace on your Pandora account to better understand what's happening, and in case we need to report this over to engineering. While I have the trace, let's try running through the standard troubleshooting steps to see if this helps. 

Feel free to keep me updated by responding directly to this thread. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's the last movie or tv series you watched?

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Jameswhitlow. 👋

Sorry to hear that you're having some trouble adding a song to one of your playlists.

I've enabled a trace on your Pandora account to better understand what's happening, and in case we need to report this over to engineering. While I have the trace, let's try running through the standard troubleshooting steps to see if this helps. 

Feel free to keep me updated by responding directly to this thread. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's the last movie or tv series you watched?

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