iPhone 16 update no longer shows my account and my password word isn’t recognized. Case Number 04319124
Moderator Edit: Edited title for clarity
The account that shows is one that belonged to my daughter. She doesn’t know the password. Account was setup maybe ten years ago. Probably why my password isn’t working. My account is no where to be seen. How does this happen??
@Tim1of1 I moved your post over to the iOS space.
I do see you have an open case with our support team regarding this issue.
Please keep an eye out for their next email reply, and they will be happy to further assist.
Thanks for being a part of the Community!