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iOS: App Crashes at Launch

OllieFredsGG
Local Performer

My app keeps crashing every time I open it instantly and I don’t know how to fix it. I just did the update. I just updated my phone and it hasn’t worked since.

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @OllieFredsGG. 👋

Sorry to hear that you're experiencing crashing issues after the newest update.

First, please try out the following steps: iOS Troubleshooting

If the issue continues, I can report this over to our engineering team. It's helpful to know:

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Have you noticed any error messages? If so, what exactly does it say?

Let me know. 🎧

Alyssa | Community Manager
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