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iOS: Buffering Issues

Pwtaylor2
Local Performer

My Pandora just keeps buffering on every device we have

 

mod edit; changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Pwtaylor2. 👋

Thanks for reporting this issue, and sorry to hear that you're encountering buffering during your listening sessions.

Troubleshooting:

For iOS device, I would recommend trying out these steps: iOS Troubleshooting

It sounds like the issue may be related to the network you're using to connect to Pandora.

If possible, you can try rebooting your connection: 

  1. Shut down your device completely;
  2. Unplug your modem and router, wait one full minute, and then plug them back in;
  3. Wait five more minutes to allow the modem and router to fully boot back up;
  4. Turn your device back on and try Pandora again.

++

Device Details:

If you continue to have trouble, please provide the following details so that I can report this issue on your behalf:

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?

Let me know if this helps. 🎧

Alyssa | Community Manager
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