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iOS - Crashes or closes when launching app

TannerPandora
Moderator
Moderator

Update 5/6/2019: 

We believe this issue has now been resolved. 

If you're still experiencing a problem, please restart your iOS device. If the crashing still persists, please uninstall and reinstall the Pandora app. 

Let us know if you're still having trouble.


Update 5/6/2019: Hi everyone! Thank you for reporting the crashing with the Pandora App on your iOS device. We are aware of this issue and are currently investigating. 

Thank you for your patience in the meantime! 


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport
Labels (1)
1 Solution

Accepted Solutions

TannerPandora
Moderator
Moderator

Update 5/6/2019: 

We believe this issue has now been resolved. 

If you're still experiencing a problem, please restart your iOS device. If the crashing still persists, please uninstall and reinstall the Pandora app. 

Let us know if you're still having trouble.


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport

View solution in original post

5 Replies

adrielodonato
Local Performer

I think my app just updated and it constantly crashes as soon as I attempt to load it.

 

app version: 2004.2.1

iOS version: 13.3.1

 

I have already restarted my phone and uninstalled the app and reinstalled.

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angelfire19841
Underground

My iPhone app keeps crashing. I’m not the only one. Other people I know are also having the same issue. I’ve deleted the app and reinstalled it with the same results. I click on the app and it opens but immediately crashes. 

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tdgasek8
Local Performer

me too  . . .what do I do?

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TannerPandora
Moderator
Moderator

@tdgasek8 @angelfire19841 @adrielodonato 

Hi everyone! Thank you for reporting the crashing with the Pandora App on your iOS device. We are aware of this issue and are currently investigating. 

Thank you for your patience in the meantime! 


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport
0 Kudos
Reply

TannerPandora
Moderator
Moderator

Update 5/6/2019: 

We believe this issue has now been resolved. 

If you're still experiencing a problem, please restart your iOS device. If the crashing still persists, please uninstall and reinstall the Pandora app. 

Let us know if you're still having trouble.


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport