Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS: Custom Shuffle Doesn't Save

Local Performer

Not just android.  I have had same problem on iphone / ipad for past 1-2 months.  Tried to delete the app and reload to no avail.  Shuffle will randomly remember some of my shuffle changes.  but i usually have to go in 4-5x to get my changes to stick. 

Labels (1)
0 Kudos
1 Reply

Community Manager
Community Manager

Hi there, @chris_cag. 👋

I moved your post over to a separate thread in the iOS section of the Pandora Community.

Based on your message, it sounds like you've tried out the standard troubleshooting steps here: iOS Troubleshooting

I would like to report this issue to our engineers. Could you tell me more about your device?

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Have you identified any other patterns or notable information?
  • Do any error messages pop up when attempting to save your Shuffle selection? If so, what exactly does it say?

Thanks for your help with this. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Submit Your Favorites To Our Shared Playlist: Collaborative Cuts
0 Kudos