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iOS: Download Speeds for Offline Content

Mohadeab
Local Performer

Does anyone else have to wait over a month to download library? I live without cell signals and work with Starlink for 50 to 200 Mb download speed and had to  xfer my music for new iphone

 

mod edit: changed title for clarity

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AlyssaPandora
Moderator
Moderator

Hi there, @Mohadeab. 👋

Nice to see you around the community space. Sorry to hear about the download speed for your offline content on your new device.

Looks like you've already been in touch with our User Support team via email regarding your offline downloads. 

I would recommend keeping Pandora in the foreground of your device while the download completes. If you are having trouble downloading stations, try downloading a single track or an album for offline listening to see if that works better. Something else to note, offline downloads exist on the device you originally download them on. This also means that if you get a new phone, you would need to download the offline content again on that new device. They wouldn't transfer automatically. 

Here are some existing feature requests made by other community members that you may be interested in upvoting:

To upvote an idea, click on the 💙icon next to the title of the request to express your interest in seeing that option implemented.
 
 

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In the meantime, it looks like your feedback via email has been passed on to the appropriate party. We appreciate you taking the time to share your experience as it's helpful when it comes to improving the Pandora service. 🎧

 

 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

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AlyssaPandora
Moderator
Moderator

Hi there, @Mohadeab. 👋

Nice to see you around the community space. Sorry to hear about the download speed for your offline content on your new device.

Looks like you've already been in touch with our User Support team via email regarding your offline downloads. 

I would recommend keeping Pandora in the foreground of your device while the download completes. If you are having trouble downloading stations, try downloading a single track or an album for offline listening to see if that works better. Something else to note, offline downloads exist on the device you originally download them on. This also means that if you get a new phone, you would need to download the offline content again on that new device. They wouldn't transfer automatically. 

Here are some existing feature requests made by other community members that you may be interested in upvoting:

To upvote an idea, click on the 💙icon next to the title of the request to express your interest in seeing that option implemented.
 
 

++

 

In the meantime, it looks like your feedback via email has been passed on to the appropriate party. We appreciate you taking the time to share your experience as it's helpful when it comes to improving the Pandora service. 🎧

 

 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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