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iOS: Downloads disappear after app updates

Local Performer

everytime my  app updates i lose all my downloaded songs and search history and it’s hyper annoying. 

especially on a plane or when you didn’t get a chance to fix the problem.  What to do? Go to Spotify? 

Moderator Edit: Edited title for clarity

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Community Manager
Community Manager

@Teddyg I moved your post over to the iOS space.

I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

To clarify, do all of your downloads disappear after you go into the app store and manually update the Pandora app to the latest version that is available?

  • If so, can you please let me know what Pandora version you currently have installed on your phone?: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

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