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iOS: Error message - We are having trouble playing audio on this device

Local Performer
WE ARE HAVING Trouble playing audio on this device errer. Works fine in a browser.
Moderator Edit: Changing title for clarity
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Hi @bsudude 

Welcome to community!

Sorry to hear this is happening. Could you tell me a little more about your experience?

  • Does this happen on Cellular, WiFi or both?
  • If on WiFi, are you on a personal or corporate network?

In the meantime, I've enabled a trace on your account. For this trace to be useful, please uninstall and reinstall the app. The next time you receive this message, let me know the date, time and timezone and I'll take a closer look.

Thanks for the help!

Tanner | Community Moderator

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