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iOS: Pandora stops in the background

Kittenoverlord
Local Performer

When I'm listening with Pandora in the background, the app will crash and the music will freeze after 15 minutes. I'm pretty sure it's because an ad will pop up and usually it requires me to manually press "watch ad" for the music to continue. I can't do that when Pandora is in the background. Is there anyway to let the ads autoplay in the background?

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3 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @Kittenoverlord. 👋

Thanks for reporting!

Does this occur when you're using a Premium Access session? Or, does this happen when you're listening to your normal station experience?

Let me know. 🎧

Alyssa | Community Manager
Join the discussion in Community Chat
Let's make a playlist together: It's Spooky Season!
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Kittenoverlord
Local Performer

I only listen to customs playlists which is where I notice this problem. I do not use any premium things.

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AlyssaPandora
Community Manager
Community Manager

Thanks for getting back to me, @Kittenoverlord. At this time, it looks like your using ad-supported Pandora and initiating Premium Access sessions. 

Premium access allows listeners to enjoy playlists, albums, songs and other content on-demand, without paying for a subscription by watching an advertisement. There isn't a way to bypass this option unless you have a paid Premium subscription. Sorry for any confusion this may have caused. 🎧

Alyssa | Community Manager
Join the discussion in Community Chat
Let's make a playlist together: It's Spooky Season!
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