cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS: Pauses after Notifications and Doesn't Resume

Surfingskyler
Local Performer

I’m having the exact same problem on my iPhone. When listening to music with headphones if I get any kind of notification my music stops playing 

Labels (2)
0 Kudos
4 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @Surfingskyler. 👋

I moved your post over to the iOS section of the community to keep everything organized.

Have you tried uninstalling / reinstalling the Pandora app? If not, could you try running through these steps while I have a trace enabled on your account? You can find them here: iOS Troubleshooting

++

Device Details:

If the issue persists, would you mind posting your device details? I can report this over to our engineering team if you still have trouble. It's helpful to know:

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Make and Model of your Headphones: 
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • After the notification and the app pauses, do you attempt to resume your music by using Bluetooth controls on your headphones?

Thanks for your help with this. 🎧

Alyssa | Community Manager
Join the discussion in Community Chat
Check out: New community badges
0 Kudos

Blutengel666
Local Performer

How do I make it so when I'm playing music in my house.  My text notifications don't interrupt my music?

0 Kudos

AlyssaPandora
Community Manager
Community Manager

Hi there, @Blutengel666. 👋

Please check out my post about this here.

Let us know if the issue persists. 🎧

Alyssa | Community Manager
Join the discussion in Community Chat
Check out: New community badges
0 Kudos

dmjaeger
Local Performer

I'm having this problem as well. Moving over to Spotify for the time-being. 

0 Kudos