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iOS: Pauses after Notifications and Doesn't Resume

Surfingskyler
Local Performer

I’m having the exact same problem on my iPhone. When listening to music with headphones if I get any kind of notification my music stops playing 

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AlyssaPandora
Moderator
Moderator

Hi there, @Surfingskyler. 👋

I moved your post over to the iOS section of the community to keep everything organized.

Have you tried uninstalling / reinstalling the Pandora app? If not, could you try running through these steps while I have a trace enabled on your account? You can find them here: iOS Troubleshooting

++

Device Details:

If the issue persists, would you mind posting your device details? I can report this over to our engineering team if you still have trouble. It's helpful to know:

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Make and Model of your Headphones: 
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • After the notification and the app pauses, do you attempt to resume your music by using Bluetooth controls on your headphones?

Thanks for your help with this. 🎧

Alyssa | Community Moderator
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