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iOS: Playback stops

Bryan_Usm
Local Performer

Come on pandora. I never had any issues but now pandora stops after a minute or two.  Do t know if it’s because my phone locks but I have play in locked mode

Moderator Edit: Changing title for clarity

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MariaPandora
Moderator
Moderator

Hi @Bryan_Usm , welcome to the Pandora Community!

Sorry for the trouble, can you please try or let me know if you already tried these steps?

  1. Uninstall, then reinstall the app*: Hold down the Pandora icon on the home screen until all the icons start shaking. Then tap the tiny "x" that appears in the upper left of the Pandora icon, and confirm that you want to delete the app. Then re-install Pandora via the App Store on the device.
  2. Reboot the device by shutting it down entirely, then turn it back on and try Pandora again.

Also, can you tell me what happens if you leave the screen unlocked? Does it still stops?

Are you connected to wi-fi or mobile data when this happens? Are you connected to another device through Bluetooth?

Let me know!


Maria | Community Moderator
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