cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS: Songs continually skip and won't play

Axel_avila
Local Performer

Just happened last night, everytime I press play on a song Pandora just skips songs and won’t stop. Songs won’t play because of the constant skipping. Have tried redownloading app and restarting my iPhone but it still happens. 

Labels (1)
1 Reply

MariaPandora
Moderator
Moderator

Hi @Axel_avila , thanks for posting!

If you haven't, please try the troubleshooting steps described here.

If you continue to have trouble after trying these steps, could you explain what's happening in more detail? The more information you can provide, the better we can help.

When this issue occurs: 

  • Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
  • Are you listening to a station, album, playlist, or podcast? 
  • Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
  • Are you using a Bluetooth connection?


Additionally, please provide both your iOS and Pandora app versions:

  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)


Thanks for working with us on this!


Maria | Community Moderator
New to the Community? Introduce yourself here
0 Kudos