iOS: Unable to remove song from collection

[tinyness]

I have a song in my collected list that I cannot remove. I have unchecked the “collect” button and it adds it back instantly, which adds it to the top of the collected songs. I have tried to thumbs down the song, still there. Once the song plays, I cannot skip to the next song unless I open pandora up and manually select another song, it will just restart the song. The song is Me on You by Muscadine Bloodline. Any advice is appreciated 

[AdamPandora]

@tinyness I was able to remove that track from your collection.

If it is still showing on your end, can you please send me a screenshot of what you are seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

[tinyness]

It is still there. I’ve tired uncollecting again and it adds to again to the list. I’ve tried to skip the song and it restarts the song each time.

[AdamPandora]

@tinyness I believe you may have resolved this on your end - I took a look at your collection and do not see that track listed.

If you continue to experience issues, I recommend running through our suggested troubleshooting steps: Troubleshooting for iOS Devices

Let me know how it goes.

[tinyness · Accepted solution]

It was still on the phone app, but not on the desktop version. I did have to uninstall the app and download it again for it to clear. Thank you!

[AdamPandora]

@tinyness Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!