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iOS: "Connect to Internet" Error for Offline Listening

CoolBreeze7
Local Performer

Offline listening no longer works. App keeps saying I have to connect to Internet. When I do the music plays but stops when I turn my internet back off and keeps saying the app has to connect to Internet. Why is that happening?

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @CoolBreeze7. 👋

Sorry to hear that you're having trouble with your offline tunes.

Looks like you were able to reinstall the Pandora app on your iOS device recently. Did this help with the offline issue?

  • If you're still having trouble, could you share a screenshot of the error message you're seeing?
  • Also, are you turning off your WiFi or the internet connection in your home?
  • Have you received any other error messages? If so, what exactly does it say?

Let me know. 🎧

Alyssa | Community Manager
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