Thanks for posting and reaching out @Smokey95! I moved your post to an existing thread under Unable to View Lyrics from Browser. Please check out the accepted solution to see if this helps on your end. In addition, if you're still having issues, you could also try out the basic troubleshooting for your specific browser (any steps you haven't already). Google Chrome Troubleshooting Safari Troubleshooting Microsoft Edge Troubleshooting Firefox Troubleshooting If you're using our desktop App, please try out these troubleshooting steps for your PC or Mac. Desktop App Troubleshooting Hope this helps, let us know how it goes! ... View more

Hi @BEII 👋 Thanks for posting and pointing this out to us. Do the static noises happen to a specific station, song, or podcast? If so, can you please describe the station/song/podcast where you're hearing the static noises? In any case, please complete our iOS Troubleshooting Steps and try again to see if you're still hearing the static noises. +++ If you continue to experience static noises, I would like to report this to an internal ticket we have open with our engineers. However, could you tell me more about your device before I do? Device & Generation:  Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)  Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this. 🤝 ... View more

Hi @Tnjcornwall 👋 Welcome to the Community & thank you for your first post! Sorry to hear about the constant buffering issue you're experiencing. I've enabled a trace on your account to get a better understanding of what's going on. For this trace to be helpful, please complete our iOS Troubleshooting Steps and try again. ++++ If you continue to experience buffering, I would like to report this to an internal ticket we have open with our engineers. However, could you tell me more about your device before I do? Device & Generation: iPhone 13 Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)  Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this. 🤝 ... View more

Hi @ElNifto, Thanks for reporting this and sorry for any frustration this may have caused. I have enabled a trace on your account so that we can monitor what's going on with your account. In the meantime, for this trace to be helpful, please run through our iOS Troubleshooting Steps. In addition, can you tell me more about your device? Device & Generation: iPhone SE Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Hearing ad device: Thank you so much for your help, let us know so we can take a closer look! 🎧   ... View more

Hi @MRVeale  To continue our conversation, I moved your post on to this thread iOS: New Playlist Not Showing in Collection. I took a screenshot of your playlists from your "My Collections" page, can you tell me which playlist isn't appearing on your iPad? In addition, on your iPad, can you send a screenshot of what you are seeing on the Playlists page? To take a screenshot on an iPad: Press and hold the lock button (the button on the top right side) and the home button (the circular button on the bottom of your device) at the same time. In your next reply, click on the camera icon to add the screenshot as an attachment to your post. Let us know so we can take a deeper look and if needed, report this to our engineers. ... View more

I'll probably join Table 1! Although, it may seem like the conversations would be business-only type, however, I think I can probably navigate it toward some humor! Also, I'll ask the billionaires for some cash so I can go Black Friday shopping the following day 🤑 ... View more

Thank you so much @MOHLovesAlaska! You have a great thanksgiving as well! Make sure to eat lots of good food and enjoy the time with the people you are with!   Happy Holidays! ... View more

Hi @MRVeale 👋 Thanks for trying out our iOS Troubleshooting Steps as a first step to getting your playlists on to your iOS devices. Would you mind telling me which playlist from your collections isn't replicating on your iPad so I can take a closer look? In addition, I would like to report this issue to our engineers. Could you tell me more about your iPad? Device & Generation: (e.g. iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)   Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help and working with us on this! 🤝 ... View more

Hi @Tabby2481, Glad to hear it worked! Happy Listening! 🎧 ... View more

Hi @JennyCA15 👋 Thanks for providing me with that information. I've enabled a trace on your Pandora account in case we need to share this information with our engineering team However, it looks like you're using a Samsung Galaxy device and if your having issues Pandora playing in the background, please check your sleeping app settings on your device. Check out this thread if this issue is related to yours and how to adjust your sleeping app settings. Hope this helps, let us know how it goes! ... View more

Hi @Southy74 👋 Thanks for being a part of the Community and engaging with us. As to your skipping issue, the cause has many different variables which include: a poor network connection, an outdated app, an outdated iOS version, setting preferences, etc. However, most of the time, skipping issues can be resolved by uninstalling and reinstalling the Pandora app on your iOS device. Please try out our iOS Troubleshooting Steps for a more detailed explanation of how to do so. I've also enabled a trace on your account so that we can get a better understanding of what's going on. ++++ On the other hand, if the issue continues after running through the troubleshooting steps, could you tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Hope this helps. ... View more

Hi @Tabby2481 👋 Nice to see you around the Community and thanks for reporting. The latest Pandora update should have resolved this issue, however, it looks like your still having issues viewing your Podcasts. With that said, I have enabled a trace on your account. For this trace to be helpful, please try our iOS Troubleshooting Steps to see if your podcast collection will reappear. +++ If you're still having issues after the troubleshooting steps, can you please provide your device details so I can pass this information on to our engineers? I'm going to need: Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Thanks for your cooperation and let us know how it goes! ... View more

Hi @brooke13! Nice to see you around the community and thanks for the post. Please check out @AdamPandora Accepted Solution on where to find your downloaded songs on Pandora. Offline Mode and Downloads (How it works) Offline Listening is available to Pandora Plus and Pandora Premium subscribers. When you lose your mobile connection, Pandora will alert you with a notification to let you know that we are switching you to one of your offline stations. This way you stay connected to your music without major interruptions. For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio* and add them to your offline listening stations. Pandora Premium subscribers, on the other hand, can choose which additional stations, albums, songs, or playlists are downloaded. Both Pandora Plus and Pandora Premium listeners can also switch to Offline Listening at any time, so you can save your data and take the music you love wherever you go. ... View more

Hi @JennyCA15  Would you mind explaining what's happening when playing Pandora with this setting off/on? In addition, would you mind providing your device details so that we can get a better understanding and if we need to report this to our engineers? We're going to need the following: Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this! ... View more

Hi @RoadRunner67  Thanks for the update and sorry to hear you're still having issues adding more content to your queue. I'd like to report your issue to our engineering team. Can you send over a bit more info about your device? Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this! 🤝 ... View more

Hi @Nancyvanduzen 👋 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

Hi @CheriI  Thanks for updating us and glad to hear the album covers are displaying again. Playback Stopping If you're experiencing playback-stopping issues when listening to your playlist, let's try troubleshooting your browser to see if this helps. Please run through our Microsoft Edge Troubleshooting steps to help with your playback-stopping issues. Starting Playlist From the Middle If you would like to start your playlist from the middle, you would need to select a specific song from your playlist as the starting point. To do that: Go to My Collection and click the album art or title of the playlist you'd like to play. From here you can run down your list of songs and select which song you would like to start at. Once you start a song, the next song on the list will play in that order. However, we do have a Shuffle option, which provides a more diverse mix of music by randomly playing songs from the playlist you're listening to. To shuffle an on-demand piece of content such as an album or playlist: Go to the Now Playing screen and select the icon with intersecting arrows on the bottom of the screen to turn Shuffle on or off. When the shuffle icon is highlighted, it will shuffle all the songs from that album or playlist. Hope this helps! 🎧 ... View more