While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
The support team has been extremely slow to respond and only offer the canned troubleshooting steps. This has been ongoing for weeks now with no resolution.
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I have the same problem with my Samsung A15. I've been playing Pandora on cellular for years. A month ago it stopped - will only play on wifi. None of the troubleshooting steps fixed it.
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