@liliatsea I moved your post over to this existing thread: Family Plan: "Someone Else is Listening" Message Unfortunately, we do not provide phone support however I am happy to provide a response here. If that error message is appearing, then that means the both of you are still logged into the same account on each of your devices. The both of you will need to sign out of Pandora on your devices, and then sign back in using your respective email addresses. Let me know if you continue to run into issues with this after signing out and back in to your personal accounts. ... View more

We listen to Pandora across multiple Sonos devices.  I just upgraded to Pandora Premium and I'm now experiencing the issue of the devices stopping because of the "Someone else is listening" error.  Not cool, and google searches seem to indicate Pandora has been ignoring this problem for years.  Seems like the Pandora family account doesn't solve the issue either.  I'm still in my trial version of the Premium account.  Guess I won't be renewing.  Swing and a miss Pandora.  ... View more