CrispyCritter
Underground
Created | Tier | Playlists | Stations | Thumbs | Music hours | Podcast hours |
---|---|---|---|---|---|---|
5/17/2010 | PLUS | 3 | 39 | 108 | 1541 | 0 |
No progress. Pandora/Sirius seems very uninterested in the problem. I've had Pandora Plus for 7 years and been afflicted by the issue for at least 4 years. At the present, 1/3 of my Pandora startups on Google TV have the problem. I've gotten very good at restarting Pandora; it takes about 30 seconds. (Home,up,up,right*5, select(Settings), down*3, select(Apps), right,right,down,down, Select(ForceStop), Select(Yes), up, select(Open)). Clear Cache, Clear data, reinstallation are all completely irrelevant to my problem (tried many,many times). I often have to restart several times before it works. It affects only my Chromecast TV; Google Max and phone have no problems. For fun I just tried it on my other Chromecast TV - hasn't run Pandora for years if ever. After logging in, I got the dreaded 9 second pause (if Pandora works, it only take 5 seconds), and a no sound but equalizer moving. Obviously problem is not related to saved cache or data. Restart sequence worked and it's been playing fine. Both Chromecast devices are heavily used, without problems except for Pandora, and are hardwired ethernet. Whoever marked this issue as solved didn't know what they were talking about.
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No fixes for the bug that I'm aware of. I use Pandora 4-5 times a week while exercising and keep a log of the bug happening: Dates 6/1 6/8 7/8 7/28 8/14 8/17 9/4 9/11 9/26 9/29 10/14 10/15 10/16 10/17 but no occurrences since (but not much Pandora post Thanksgiving due to illness.) Clear cache followed by Force Stop works most of the time, though I had to try it 3 times once. Just abandoning Pandora for a day or two sometimes clears the error, though not always.
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Can you explain what information you need a bit further? I've given you dates, times, songs playing, observations that appeared a bit odd, device and its version number, Pandora app and its version number (note correction in a later post), things I tried that worked, things, I tried that didn't work, things that might have provoked it (though it appears pretty random). I just tried Pandora and it worked fine and it has worked the past few days. I don't know what else I can tell you.
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Force Stop by itself didn't work today, 10:50am ET I tried 3 times (with and without pausing the non-playing song (by Gentle Giant)). I then did a Delete Cache followed by a Force Stop, and it worked. I don't know whether that will work in the future or whether everything is just random! Yesterday I halted the music before leaving Pandora and then turning off the TV. So my previous guess as to a trigger looks incorrect, though this time my wife played Pandora on another device in between my invocations so perhaps that affected things. Pandora, can we at least get an acknowledgement that this is a known problem?
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It happened again yesterday, about 11am ET. Force Stop worked (at least to get the music going again)! Thanks, it is a much easier work around than restarting the Google TV device. Just in case Pandora is actually trying to solve the problem: one correction to my earlier status, I am running Version 4.2.4 of the Pandora app (it is reported in two places with one clearly not updating). It was attempting to play Rush, Cygnus 1 with equalizers churning, no sound, time bar 0 on each end. After the Force Stop, it actually played the song, though the time bar was still 0 on both ends. I skipped to the next song (The World Became the World by some Italian group) which also played, but with a time bar 0 on both ends. I suspect the Force Stop itself was the cause of the time bar problems; we'll see more later today. My suspicion remains that this gets occasionaly triggered by going directly to Google Home while playing and turning the TV off with the music still playing (and that's how I ended the previous session before the problem this time.)
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Thanks! I see the option (indeed Settings/Apps/Pandora/Force Stop) - I'll try it the next time it happens (Pandora is working now.) Is there any indication that the Pandora engineers have enough data or have located the bug?
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This problem looks unresolved and it seems to best match my problems of the past couple of weeks. My problem: Over the past couple of weeks I've had 4-5 instances of Pandora, when invoked, not playing the first song. The album art appears, the equalizer icons start moving, but there is no sound and no advancement of the time bar. I can skip and advance to the next song, but the same status remains. My tries to fix it are below. My setup: Google TV device (hardware ethernet) connected to older TV. No other devices involved; Pandora app Version 3.0.0|static on Google TV. Model: Chromecast HD, Android TV Version: 12. Kernel: 5.4.180-andorid12-... Android TV build: STTE.220030.012.H1 Attempts yesterday and today: Nothing within Pandora helps. Yesterday: Deleting cache (from Settings/Apps/Pandora on Google TV) didn't work. Then signing out of Pandora and back in did work then (but see below). At the end of the Pandora session I halted the music and went back to Google TV (I thought not doing that might be the problem) Today: When I next invoked Pandora, it was back to the not playing state again. I tried deleting Data from Settings/Apps/Pandora. I had to log back in and it was still frozen, claiming Genesis was being played. I software restarted Google TV (from Settings/System), and everything then worked, playing the Genesis song it had been stuck on before. So signing out and signing back in doesn't reliably fix it, and is painful typing in my email address! Restarting the Google TV device has always worked, whether power pull or software restart. But that's also painful and I shouldn't have to do that!
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