We’ve detected a service disruption that may affect playback or certain Pandora features. Our team is working to resolve the issue as quickly as possible. Thanks for your patience.
Hi. Im the guy who started this thread. im happy to say that my problem is completely fixed as of Weds or Thursday. Thank you very much and hope everyone elses similar issues are fixed as well.
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yes, its still happening. maybe it will be 5 stations, but its definitely a core 3 stations that will be constistant day after day, week after week. i do have at least 60 stations, but its only 4 or 5 that play every 15-30 minutes. perhaps one or two stations might vary ever 2 or 3 days but its still a definite 3 core stations. but even those 2 varying stations will repeat every 15-30 minutes as well. so yes, its still happening and hasnt magically remedied itself.
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Hello??? its been 2 weeks since you said that my situation was being escalated to another team to look into it and fix it. i havent heard from anyone and my problem is still going on. i would completely expect some communication by now and i am a paying subscriber. i expect something a little better by now. please get back to me.
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How long will it take for me to hear from someone in advance tech support? Just curious more than anything. You said you escalated my case on Monday and here it is Thursday and I haven't heard from anyone. I have a feeling I may never hear from anyone ever.
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I have about 60 stations on shuffle and Pandora's been awesome for years about shuffling thru all of them. Suddenly yesterday, Pandora will only play from about 4 stations and ignores all the rest all day long. I signed out and back in, cleared the cookies, i even unchecked/rechecked every station i had. It will still only play from about 3 or 4 stations all day long, although theyre 2 different stations than yesterday. whats going on and how can i fix this?
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i didnt get it back on the 1st, but i go it right after you emailed me back. i just sent the diagnostic so hopefully they can figure out whats whong. thanks
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hi Alyssa, its been 8 days and i still havent heard from anyone regarding my problem. and since we last spoke, i now cannot add any new stations to my collection. the simply isnt an option anymore for me to add stations. i only have perhaps 30 stations and i know im allowed up to 100. im hoping to hear from someone soon or i just might have to end my relationship with Pandora and seek out a new music service. i paid money for my service so i should expect some fixes.
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i did everything in that complete list with success on all of them, but after two days of using Pandora, nothing has changed. Any other suggestions and advice? if not, them please escalate my problem to the support team for further help. thanks
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Hi Alyssa, Thanks for responding. This is on a new desktop unit at work running Windows 8.1 and I am using Google Chrome. It can't be the browser b/c it worked perfect for years at my other shop and it has been shuffling fine on this new unit, until I recently decided to add more stations. Please let me know of any troubleshooting, resets or reconfigs you can suggests.
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I have a subscription and Pandora used to suffle ALL the stations i have created. one day i added 3 or 4 new stations and the DO NOT SHUFFLE AT ALL. its like they are ignored. all new stations i add now will not get included when i use shuffle, which is all i ever do. how does this get fixed?
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