Still no update.  I haven not heard back from tech support since 8-31.  I sent an email on 9-4 and 9-23. Both of which are unanswered.  I will update this if I ever hear back.  I finally got a reply 10-1: “Thanks for reaching back out.   Unfortunately, I am unable to provide any additional information or a timeline as to when you can expect to see this resolved.  However, the info you've provided is helpful and I've made sure to pass it along. I've also made a note regarding your experience.  Thanks very much for your patience in the meantime!” ... View more