Clearly, the "moderators" are either chatbots, or are using canned, cut&paste replies that do nothing to address the complaints being raised here.  I did IT Support for 35 years, and these are simply non-answers that ignore the basic issue.  The offered "solutions" are a major inconvenience to what are obviously loyal customers!  It simply makes no sense that there is no way to go ahead and set up the subscription for the family plan directly from Pandora without waiting for the Google Play subscription to expire!  Yes, it would mean being billed twice for the same, single month subscription, but that would probably be preferable to most customer to having to wait up to 30 days (or more on the annual plan) to complete a process they want to do NOW! This entire strategy is INSANE and very poor customer service!   ... View more