Hi Adam, With your emailed help this morning I made a little progress, but still not 100% there yet. I was able to create a new Pandora account for my wife, which I then was able to activate. It would have been helpful if, when I sent the initial invitation to my wife's gmail account, Pandora would have given me an error saying "Account not found" or similar. But, at least now it's done, thanks to your explanation. The next thing I tried is to test playing Pandora from the Pandora app on my iPhone 13, and at the same time play Pandora through the Sonos app on my iPhone (this is to simulate a typical scenario - my wife or I will play Pandora at home through the Sonos app on our phone, while one or both of us might subsequently play Pandora via the Pandora app on our phones as we're out running errands or on a bike ride). In both test cases, I'm using my xx@ Pandora account info. Within one song, I'm getting the "Someone else is listening to your Pandora account." message. Do I have to create a separate Pandora account for myself (and same for my wife) that I use to set up how Sonos interacts with Pandora for each of us? That is, do I need 4 accounts total: i) Pandora thru my iphone's Pandora app, ii) Pandora thru my wife's iphone's Pandora app, iii) Pandora thru Sonos app on my iPhone, and iv) Pandora thru Sonos app on my wife's iPhone? Or, do I need in invite/activate myself as well (i.e. my xx@ Pandora account) in order for our Family Plan to work correctly? I appreciate the help! Best regards, Lane Moderator Edit: Removed Personal Info ... View more

I've had 2 single-user accounts for years - one for me, one for my wife.  We listen from our iphones and at home through sonos.  We have been getting annoying "someone else is listening..." messages.  I finally moved to a single family account to make that go away, but it won't go away.  Pandora keeps showing that my wife's invite is pending.  i've re-sent the invite email to her email and clicked "accept invite," but it continues to show her invite as pending, and we continue to get "someone else is listening" messages and have one of us lose what we were listening to.  I'm fed up with Pandora but want to know if anyone knows how to solve this before i cancel.  i've used help.pandora.com and followed the instructions in this FAQ question: "I purchased a Family Plan so I could stream to multiple devices. Why am I receiving this error message?", But, that didn't help.  I'd appreciate any advice. ... View more