Hi @murphy2u
I am a little confused with the method you're reaching out to us. Pandora doesn't offer an in-app support request through our app.
Most support inquiries go through our Help page website. From the Menu Bar on our Help Page, tap on More, then tap Contact Support.
You can also use this - direct link - to contact our support team through email.
For a complete list of the ways to contact Pandora, please visit the thread - How to contact customer service.
If you continue to have trouble, I can create a support case for you and escalate to our Support Team.
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