LeonPandora
Moderator
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@TX_Maniac Welcome to Community! Sorry to hear you're been having troubles. I'd like to report this issue to our engineers for further investigation. Could you help by providing a little more info?
Make and model of your device:
Mode: Desktop or Tablet?
Network (Wi-Fi or 3G/4G/LTE):
Pandora version (under Pandora Settings on the bottom left):
Windows version & build:
Are you able to stream Pandora normally through a web browser like Chrome or Firefox?
Also, are you running a Preview Build of Windows? If so, are you in the fast ring or slow ring? Thanks for your help with this
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@SAH Welcome to Community! I move your post to the existing thread: Android TV: Sound mutes but song timer continues If you haven't already, please try the following steps:
Unplug your TV for 30 seconds and then plug it back in.
Clear app cache for Pandora.
Open the Settings menu.
Select Apps → See all apps.
Select Pandora from the list of apps.
Select Clear cache and confirm choice
If issue persists, clear app data using the same menu options above.
Note: The steps to clear app cache and app data may differ depending on your TV model. Please visit Sony Support for additional instructions.
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@Beliver7887 it depends. I love dogs and cats as pets; however, I also love birds in general.
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I have two morning songs: Sweet Dreams (Are Made of This) by Eurythmics and Heroes by David Bowie (although I prefer the live version).
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@lizdiaz693 I'm glad to hear it's working now. If you have aby further troubles, please feel free to reach us out and we'll be happy to help. Happy listening! 🎧
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@Rodan Thanks for the update. I'm glad to hear it's working now. If you have any further questions or troubles, please feel free to reach us.
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@lizdiaz693 Welcome to Community! I moved your post over to this existing thread: iOS: App Doesn't Open / Load If you haven't already, please try these steps: iOS Troubleshooting If you continue having troubles, please let me know.
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@Mvaz18 Sorry to hear that. I would like to report this issue to our engineers. Could you tell me more about your device?
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this.
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Welcome everybody to the Pandora Community! @Majorpossible I'm glad to hear that. If you'd like, you can share your favorite playlists here: Share your playlists here! You can also check out our Join the Challenge! 🎶 @Sambience I'll also share a link to your artist profile here for others around the community can check out your content. I hope to hear more songs from you.
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@Rodan Thanks for providing that information. I've passed this along to the appropriate parties for further investigation. Thanks for your patience in the meantime!
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@kaalu_01 Welcome to Community! I'm happy to explain how Siri works. Pandora listeners on iOS devices can use Siri voice commands to access content, search and control playback on Pandora. Free, Plus and Premium listeners can ask to hear their favorite stations. Premium listeners can also ask Siri to play stations, Pandora generated playlists, albums, podcasts, and songs. If your device is running iOS 15: Here are some examples of commands you can use with Siri:
"Hey Siri, play _______ on Pandora." You can ask Siri to play a station, an album, a song, a playlist, or a podcast* using this command.
"Hey Siri, Find _______ on Pandora" to search for content* you want to listen.
"Hey Siri, pause/play/resume this Song" to control the content you're listening on Pandora.
If your device is running a version older than iOS 15, you can still use Siri creating shortcuts: To create Siri shortcuts from the Pandora app:
Go to the Profile tab.
Tap the Settings gear in the top right corner.
Choose Add To Siri.
Then pick one of your Recently Played items† to record a custom voice command. You can say the suggested prompt or record something unique.
Once a Siri shortcut has been recorded, you can use Siri to launch the selected content on the Pandora app. If you have any questions or troubles listening on your Siri, please feel free to write us back and we'll be happy to help!
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@Rodan I would like to report this issue to our engineers. Could you tell me more about your device?
Carrier:
Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this.
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@TimWhte Welcome to Community! I moved your post over to this existing thread: Getting discovery & artist messages while upgraded For instructions on how you can disable Artist or Discovery Messages, check out the accepted solution to this thread. Hope this helps!
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@Chaotic_Costume Welcome to Community! Sorry to hear that. I recommend running through the following troubleshooting steps: Chrome Troubleshooting Standard troubleshooting steps for other browsers include:
Edge Troubleshooting
Firefox Troubleshooting
Let me know how it goes.
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@Listener001 I moved your post over to this existing thread: Web: Buffering Issues A lot of times quitting your browser completely, re-opening it and going back to pandora.com can help. If you prefer to use Edge and re-opening your browser hasn't helped, try these steps:
Clear your browser's history, cache and cookies.
Click on the three dots in the top right (located on the browser toolbar).
Select Settings
Select Choose what to clear under the Clear browsing data title.
Check the boxes for Browsing History, Cookies and saved website data and Cashed data and files.
Click Clear.
Turn off extensions like Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to www.pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
Once you've completed this, restart your computer and then try loading pandora.com again. I hope this is helpful.
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@Listener001 Welcome to Community! Sorry to hear you're having troubles. Could you tell me a bit more about what you're experiencing? 1. Are you listening on a computer or the mobile app? 2. If you're on a computer, what browser are you using? 3. If you're on the mobile app, what is the make and model of the mobile? 4. Is it also happening on stations? Or is it only happening on podcasts? The more details you're able to provide, the better equipped I'll be to help.
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