About mkammes

mkammes · ‎09-15-2022

Were you able to login to the Pandora Roku app with your desktop email and password?

mkammes · ‎09-15-2022

I may have found a solution (?). It's convoluted as hell, but... 1. As we've all tried, I attempted to log into the Pandora app on Roku by pairing/adding a device on my Roku mobile app. As we know thisdoes work - the user gets presented with a website/pairing error. 2. I instead logged into the Roku app with my desktop email and password. This worked! 3. However, as soon as I close out the Pandora app on Roku, I'm kicked out again....e.g. I'm logged out, and I need to either log in again or try and pair a device. 4. I relaunch the Pandora app on the Roku, and this time, I tried device pairing again with the code my Roku gives me on my mobile Roku app). 5. Success! Successful launching and logging in happens automagically, even after I close the Roku app. I can only surmise that because I logged into the Roku app on my Roku successfully (for that brief moment in step #2), and *then* paired the Roku to my account, maybe the code was generated differently? Anyway, good luck!

mkammes · ‎09-12-2022

I really hate to pit companies against each other as a means to effect change...but I gotta agree with this. Our listening habits have changed dramatically with this broken integration...plus no new features added to the app just to bring it to parity with the desktop app.

mkammes · ‎09-12-2022

Hello @TannerPandora - it's been many months with this issue. Literally, hundreds of hours of streaming thru Pandora have been lost due to the "We're sorry, there has been an unexpected error with our server". I don't suppose there is any ETA for remediation? Thanks!

mkammes · ‎08-28-2022

Months later, I'm still having this exact same issue (posted earlier in this thread). Respectfully, this appears to be a Pandora issue, given the amount of users having the same issue. Can engineering provide a timeline for remediation? Thanks!

mkammes · ‎07-12-2022

Hi @AdamPandora ! Are there any updates on this? It seems I'm not the only one running into this loop! Thanks!

mkammes · ‎06-10-2022

Hi @TannerPandora : Galaxy S20 Plus Android version 12 Build SP1A.210812.016.G986USQS2FVE6 Security Patch level: May 1, 2022 Pandora app version 2204.1 (ANDROID-TUNER 22041003) Thanks!

mkammes · ‎06-10-2022

Yes @TannerPandora , I am still unable to (re) pair the Roku to my Pandora account with the code provided by Roku. The same error messages persist, both on the Roku channel, as well as attempting to add the Roku device via the Pandora mobile app. As a side note, I was able to add the Android App on my Sony TV to my Pandora account yesterday with zero issues.

mkammes · ‎06-10-2022

Hi @TannerPandora - should we move this to a new thread? Do you have access to Case #: 04150946? Pandora and I have this documented extensively including multiple pictures and steps to reproduce. Thanks!

mkammes · ‎06-09-2022

@TannerPandora Yes. I believe that ticket is still open, and there has been no change on this side when trying to use the Roku Channel. Sorry to jump in on this thread, it just seemed the only one that was applicable! Thanks!

mkammes · ‎06-09-2022

As I understand it, this is still a bug...? Please see Case #: 04150946

mkammes · ‎06-09-2022

Hey Folks: For several years now, I've enjoyed listening to (paid) Pandora on my various Roku devices (Roku 3 and now Roku Ultra). ~2 months ago the Roku Ultra and Pandora pairing were for some reason lost, and now it is impossible to re-pair them. Roku supports confirms this issue, so I've had to resort to casting Pandora from my Android Galaxy S20 phone to my Sony Android TV. This worked for a few weeks, but now I have playback issues when the Pandora app connects to the TV: The app and the TV are connected, but the music won't auto-play. When #1 happens, hitting the play button on the Pandora app on the phone doesn't start the music. Neither does hitting pause and then hitting play again. The music never starts, and the time display never shows the song duration change (e.g. maybe it's playing and I can't hear it, but the time index would at least show that the music was playing) When I can connect, whatever song is playing is stopped and Pandora jumps to the next song. The same thing happens when I disconnect the cast session - Pandora jumps to the next song. I'm quite frustrated at the Roku channel issue on Roku, and now my workaround isn't working. Any suggestions? Thanks!

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