Oh they definitely have it. That much they did 100% confirm. They just won't go into any further details as to the extreme delays to it being added when it was always prompt and on time so long as you submitted your releases no less than 2 weeks in advance. It's just a really horrible business model and a steep drop off to customer support that absolutely no transparency or follow up beyond that is given. It's basically "Thanks for submitting, if we like it, we'll add it. If we don't, we aren't going to say squat about it."
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