Hi @maayablue ! Welcome to community! Sorry for any trouble with your subscription. I took a look at the Pandora account associated with your community profile isn't currently upgraded and hasn't been upgraded in the past. That said, I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more