Well the "Reply" is working now.  so somebody in the web team fixed the problem. I was able to click the email link, then the reply button and then enter this post. ... View more

the cutting out seems random. I can go for a while with nothing, and then it will cut out 4-5 times in the same song. Then said same song will play again (thats a different issue), and it will be fine. I mainly listen to 1 station:  https://www.pandora.com/station/play/134720982319205667 So i cant comment on other stations lately, but on the Pandora One flash player, it happened on all stations.   On a separate issue (pass this on to your web team)  - whenever I click on the reply link from your notification email, i get a 500 error from your website.  it usually takes 3-4 tries for this page to finally show up. ... View more

Hi Alyssa The cutting in/out has improved overnite, but its still present.  my PC stays turned on at nite -- no sleep mode due to running Folding at home. To answer your questions: 1) My PC is a custom-built gaming system from Puget Systems ( https://www.pugetsystems.com/genesis.php ) 3) Network:  cable modem service from comcast via LAN cable (no wi-fi) 4) pandora version --  15.0.3.0 (from app settings under windows start menu)  there is no settings icon inside the windows desktop app 5) there are no messages, warning, error or other. I am running the standard retail version of windows 10.  No preview or beta versions. I use chrome as my browser.  I have not tried any other browsers - and streaming works fine over chrome. by cutting out - the sound stops, and then resumes a short time later but the audio has skipped ahead.  the duration ofthe skip can be anywhere from milliseconds to about 1 second.  (when I see it) - the app is still running fine. theres no visible freeze, and the sound will resume playing on its own. Frequently I will have a game running at the same time (usually full-screen).  the game sounds continue but the music stops.  however I still get skips while not running games -- like today while I am working from home. Hope this helps. ... View more

Hi @AlyssaPandora  Thanks for the response.   I actually started the Pandora app from a fresh install.  I was using the really OLD Pandora One flash-based player when the sound started cutting out.  After verifying it was not my hardware, I followed the troubleshooting steps by simply installing the windows app for the very first time on my PC. Within seconds of starting to play a song it cut out again. I wondered if it was possibly the stream or my network.  so i tried the web based player.  That worked fine.  So something is amiss with the windows app.   ... View more