So after no more contact, and zero updates after all the information I gave I asked support for more details. Was told they would reach out if anything was needed. I told them to cancel my family plan. Complete and total failure on pandoras part. 20+ years down the drain. ... View more

I work in tech, the missing ability to provide pandora debug logs is insane, it typically happens around 50 seconds in, and got a video of it. it seems to be time based, however as you have no logs I can't actually tell. who is here is an actual support member, or how can I get in touch with an actual human for a) credit and b) to provide more than this useless information? ios version: 18.6.2 Pandora version 2507.1.1 Family subscription, streaming cell quality high, streaming wifi quality high. https://www.dropbox.com/scl/fi/y0l0rwysy99l5g4lkclh1/Video-Nov-07-2025-07-17-47.mov?rlkey=57fhl3s5m017s6a3616w7jq9l&dl=0 ... View more

Still happening. Piece of garage application. I have canceled the premium family plan I have had for over a decade as there is no real way to provide app crash / bug report.  No. This helps for less then 6 hours. Still happening even after the reinstall. @MariaPandora how can this get escalated? just got a thanks for being a customer for 20 years email yet i'm about not to be. Moderator's edit: Merged comments. ... View more

This is still happening, just happened 5 times in a row less than 45 seconds into a song, downloads reset, station changed, app forced closed.  ... View more

this is happening again, the easiest thing to do is delete all the downloaded music, that fixes it for a few weeks until music downloads again, wifi or cell doesn't seem to make a difference but I do stream at home on wifi more than on the go, so can't say for certain.  Edit: to note, my stream and download settings are both high, I will try different offload settings next. ... View more

Thank you! I ended up deleting the app and all data and reinstalling and it seems like it's behaving again. Will respond back in the ticket as well! going on 2 hours now with no crashes. ... View more

My app is doing the same thing, barely plays a full song, offline mode, online, WiFi, cell, it still is crashing. How can we submit bug report or more data? iOS iPhone 15.  ... View more