Notice how Pandora didn't provide an answer. They are broke and can't afford customer service.  Here's how I fixed this same problem on my Roku device connected to my Samsung SmartTV: First, I uninstalled the Pandora app from my Roku home screen.  (Google the instructions if you don't know how.) Next, I rebooted my Roku to be sure cache was cleared: Roku Home Screen> "Settings" (on left side of screen cursor down through option) Select "System" in the options column to the right. Scroll down to "System Restart." Select this option then follow the simple prompts. Your Roku device will turn itself off and essentially do a reboot. (This fixes many other problems too.) After the restart/reboot reinstall Pandora. (Again, Google instructions if you don't know how.) Once the app is installed on your home screen, I recommend another "System Restart" to be sure the new installation is synched with the Roku operating system. Once you've finished that second restart/reboot, select the newly installed Pandora app on the Roku Home Screen and enter your Pandora credentials. This worked for me on 9/18/26.  (Funny how Pandora's AI Chat Bot could only provide platitudes and not solutions. Dorks!)   ... View more