Hi @AlyssaPandora , I'm hoping I could help with the internal ticket. I'm a pretty adept engineer with knowledge about the web  And I can reproduce the issue fairly consistently (happens at least once every 3 songs, usually within 1) I'm happy to hop on a call to help an engineer debug. Maybe a google hangout call to my email address (not listing here for obvious reasons, but I'm sure you could find it in your system).  Sadly, until this is fixed, I can't justify continuing my paid subscription. I really need consistent music when I'm coding. Thanks for listening and the work you do here in the Pandora community forums. mod edit: removed personal info ... View more

I'm not on a VPN as far as I know (the prior message related to VPN was from another user). ... View more

Another clue: This also happens in an incognito browser. ... View more

Chrome extensions Chrome version   ... View more

All those errors were caught in Chrome. I assume the desktop app is probably seeing the same issue since the bug is prevalent on both. ... View more

Yes. Still happening today. Putting on my engineering hat. I see y'all are using bugsnag. Here's the error that is caught right after the audio cuts out (I removed my token in case it's sensitive)... Warning - the community wysiwyg editor mutated the message due to invalid html...  message: "Playhead hasn't been updated for 3000 sec {"audioUrl":"https://audio-dc6-t1-1-v4v6.pandora.com/access/?version=5&lid=70655543&token=<token>","isEncrypted":false,"contentHost":"internal","trackId":"S30387","trackType":"STATION","duration":288,"currentTime":227.859979,"bufferedAmount":0,"bufferedRemaining":null}" Session id - ckjn6c7fv00003g6rfhasn5bt here's the ajax calls immediately prior to the bugsnag   Response from /api/v5/collections - 1608717887203000 Response from ads.json -  {"version":"1.149.0"}     Seemed to restart after a few minutes when one of these requests fired (I wasn't watching closely so I don't know which)         ... View more

It's not clear what happened, but I left for lunch. The app was left in a frozen state. I came back and while I was listening, the frozen song suddenly started working again. I've gone through 3 songs now without issue.  I'll keep listening (of course). Did something change one your end? ... And I swear as I was typing that up the issue happened again. ... so weird. ... View more

Does this happen when you're listening to any content? Or, is it specific to songs, albums, autoplay? I've seen this happen to many artists/songs. Have you noticed any error messages pop up? I don't see one in your video but wanted to confirm.  No error messages anywhere. Make and model of your device;   Model Name: MacBook Pro   Model Identifier: MacBookPro15,1   Processor Name: Intel Core i7   Processor Speed: 2.2 GHz   Number of Processors: 1   Total Number of Cores: 6   L2 Cache (per Core): 256 KB   L3 Cache: 9 MB   Hyper-Threading Technology: Enabled   Memory: 16 GB     Pandora Version Version 15.0.3 (15.0.3)     OS: System Version: macOS 10.14.6 (18G6032)   Kernel Version: Darwin 18.7.0         ... View more