Hi Alyssa, Internet is Metronet 500GB/down 100GB/up, dont think its the internet, as never had a problem before. I have tried connecting the TV to the surround 2 ways. 1) optical out and 2) ARC connection. The receiver has bluetooth capabilities but I never use it. It happens with a couple of other apps like sling, primarily if the tv show was not originally broadcast in surround hd sound, sling does not change that. When it is broadcast in HD Surround sound, the receiver automatically picks up the signal and adjusts the settings accordingly. That is why i am wondering about pandora going through the TV because I never had the problem before. Also I have tried using the pandora app on the smart tv, pandora through the tv internet browser, and from my phone connected to tv with bluetooth. for some reason the sound comes through like you are sitting in a car from the 70's..bland. Thanks, -Ken
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