I just re-subscribed last week for the family plan and sent my girlfriend the link and everything seemed to be working fine with pandora until yesterday and we began receiving commercials and now I am no longer under the family plan and it seemed I did not have any subscription to pandora?! I had to upgrade again and now what happened to my family plan package? Where did it go? Why did my plan change? Even my girlfriend is now no longer under our plan and she needs to upstage as well?? Can anyone help my sort this out please? And of course theres still no way to get in contact with anyone at billing or subscriptions here at pandora.
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Hi all! I just had to re-subscribe to Pandora Premium after my credit card was compromised and I needed to change payment options (Which Pandora does not have this option?) So I'm back to listening in our car rides but my girlfriend has been getting commercials in between songs? I don't but when she signs in to our Pandora she receives the commercials. We are the only 2 users under my account and neither of us should be hearing any of Pandora's annoying commercials--and I have Premium service. And of course...there doesn't seem to be anyone to speak to or email at Pandora Support to see why this is still happening.after the last few days. Im not sure if I want to keep paying $12.99 a month and not have the matter rectified and no commercials--nor get a chance to email or reach anyone. Any input would be greatly appreciated.
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