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sbailey
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Re: Family plan not auto-renewing

Pandra support is no help. They tell its my card. I have tried more that one card with same issues.  No issues any place else with my cards.  Other people posting the same issue . They won't escalate my tick either.  Very disappointed.   ... View more
by in Subscriptions
‎02-11-2021 05:11 PM

Family plan not auto-renewing

I have been a Premium Family member for years and I do a direct pay with my CC I do a monthly billing and up until the last few months I have not had any issues, The last few months though my account keeps expiring even though my CC info is current and valid. I have to go back into my account update my card with the same exact info and then add family members back, it is a real pain. Why will this not auto renew like it use to?    Moderator Edit: Edited title for clarity ... View more
by in Subscriptions
‎01-09-2021 12:51 PM