Just got family set-up on family plan, my wife logged in with her email, her password ... And it says it's wrong. And I am trying to do the same thing on my plan, as I have been a member for years oh, and it makes sense for her to have her account, and her to have her own music. And vice a versa. But it's worthless if we can't get into our accounts. Ask your engineers what's going on or I'll just ditch the whole thing and go to somebody who can fix this. I also am at work and taking 2 hours trying to fight this Paul
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