About a week ago, I started having the same issues. The error message about not being able to find music to play is on the screenshot posted below. I have reviewed your prior postings, and I do not regard removing thumbs down as a credible solution. There is a reason why they have thumbs down. If I am ambivalent, then I take no action, which is the large majority of the time. Similarly, I don't see any reason to start another station and begin the process once again. Also, I have no idea what you mean when you have told several listeners that they have a "very high number of thumbs down tracks." In my case, after more than 8 years (without getting this error message), I now have more than 2700 thumbs up and 17,000 thumbs down. I know the problem is not a lack of "seeds," at least in part because about 6 months ago I entered about 260 songs through "Find an artist or song to add to this station," and most of those songs – still – have not been played. I have also noticed pretty much every day that 1-7 songs that I know were previously thumbs up will play without any thumbs up indication. As far as listening technology, I only use a Lenovo X220 tablet PC on a hardwire at work and Wi-Fi at home. I am still using Windows 7 x64 on a Chrome browser, although I did switch to Edge this weekend, which did not solve the problem. I listen through your website and I only have one station, Alison Krauss. I stopped using deep cuts or discovery about 6 months ago when I read that those thumbs up/down are not permanent (so what is the point?!). Here is a screenshot. Appreciate any help you might offer.     ... View more

Adam I have not heard anything further, but my issue continues.  In the hopes that this will provide additional insight, I am going to post a long series of screenshots of songs that used to have a thumbs-up, but they were dropped. today, I lost Sarah McLachlan singing "Full of Grace" on "Surfacing." Sinead O'Connor singing "Nothing compares 2U" on "I do not want what I haven't got." James Horner's version of "The secret wedding" on "Braveheart." Lucy Kaplansky, Eliza Gilkyson & John Gorka singing "Sanctuary" on "Red horse." Hem singing "Leave me here" on "Rabbit songs." Heart singing "Alone" on "Bad animals." Yesterday, August 1, I lost the following songs: Eagles singing "Hotel California" on "Hotel California." Brandi Carlisle singing "Before it breaks" on "Give up the ghost." on July 31, I lost Rihanna singing"Stay" on "Unapologetic." On July 30, I lost Alison Krauss singing "Down to the river to pray (live)" on "Live." Sheena Easton singing "When he shines" on "Take my time." Jackson Brown singing "My opening farewell" on "Saturate before using." between July 22-29, I have another 21 screenshots that I could post, but I think you get the idea.just hoping that you or your engineers have some suggestions to offer.  Many thanks for your attention.                   ... View more

Okay, Adam, but be careful what you wish for.  Here are screenshots from yesterday for Sarah McLachlan singing "Angel (live)" on "Afterglow live."   This is Patty Griffin singing "Railroad wings" on "Children run through."   And from earlier today, this is Night Ranger singing "Sentimental street" on "7 wishes."   ... View more

Adam In case it matters, here is another example, Liz Longley singing "Unraveling" on "Hot loose wire."  This is another song that I know, because of my log, had a thumbs-up within the past few months.   ... View more

thank you, Adam.  This is a screenshot showing that there is no thumbs-up on this Leandra Peak song, "wash my eyes," from the "Going driftless" collection.  According to the log I keep, it had a thumbs-up in the past few months, but it has obviously been deleted in some unknown way.  this sort of leakage has been a chronic problem for well over a year.     ... View more

Adam 1.  Could you explain the rules for anyone other than me removing thumbs-up for a particular song? 2.  Also, what are the rules for how frequently individual songs that I have thumbs-up'ed will be played? I have been listening to Pandora for 8 years.  I have always kept a separate list of songs that I thumbs-up'ed (your list – for some unknown reason – only has the more recent songs).  About 16 months ago, I started noticing that songs that I had thumbs-up'ed were getting played, but they no longer had my thumbs up.  I started spending a lot of time – entirely too much time, to be honest – trying to figure out what was happening.  Now I know that in the course of a 28-song play history, typically one of those songs will show up without my thumbs up.  I will dutifully re-thumbs up it, but I know after a certain amount of time, even those songs that I have re-thumbs-up'ed will drop their thumbs up.  It is as if your system has a leak in the bottom of the bucket – a sort of planned pruning of my careful curating.  This is frustrating because I assume that my thumbs-up will remain indefinitely and that only I can remove it. Relatedly, I have been trying to figure out how frequently your system plays songs that have been thumbs-up'ed.  As I have been paying close attention the past 16 months, I would estimate that 40-50% of my thumbs-up'ed songs have not played a single time, whereas others have played more than 60 times just in the last 4 months.  My hypothesis is that your system has removed my thumbs-up, and that almost 50% of my curating is lost.  I re-inputted 260 of those "lost" songs through "add variety," and some of them have been re-populated, always without my thumbs-up, thereby validating my hypothesis at least in part.  If my hypothesis that your company periodically removes my thumbs up is correct, is there an efficient way to recover those dropped songs without waiting another 8 years for them to show up randomly?   ... View more