About Dogu

Dogu · ‎03-25-2024

@AdamPandora I understand that random play is random, and I can't control when and how often an artist plays. I do not understand why, when this is a known issue, these instances are not escalated and reported to someone who can look into why it happens. As I said, there is an established pattern in which my station plays songs. This pattern repeats three times, then the artist and the seed stop playing. There has to be a technical reason for this to happens. I do not want direct control over my station, I just want consistency. Please report this issue up the chain for someone to look at. Just telling me to deal with it is an unprofessional cop-out. @AdamPandora I just got an email asking me if I your solution was an acceptable solution. I'm going to say straight out: I do not accept this as a solution. I want this escalated to tech support. I want a ticket number. And I want to know why my station behaves like this. Moderator Edit: Merged comments

Dogu · ‎03-25-2024

@AdamPandorawhile I appreciate the workaround you provided, it is only a partial solution. I do not appreciate you editing my title to reflect your solution rather than the question at hand, however, as it dodges the root issue. I am not the only customer who has had issues with a specific station not playing the artist that the station was created for/from. Rather than address the issue, or escalate it to those who could solve the issue, there seems to be a trend where you either deny ability to it, or offer a workaround. There is a pattern to my station's issue, and it needs to be addressed.

Dogu · ‎03-23-2024

Station stops playing Station Artist after an hour. My Aaren San station stops playing music by the station artist after an hour. The station is seeded with Mord Fustang. The pattern goes: one song by Mord Fustang, one song by Aaren San, two songs by other artists. This pattern repeats two or three times. After that, songs by the station artist and seed artist STOP PLAYING ENTIRELY. I once down-thumbed one hundred songs in a row without hearing one song by either artist I created the station to hear. I have over five thousand down thumbs for this station. I've been cultivating this station for over three years, this issue has been going on since the moment I created the station. Yes, I know about alternate modes. Switching to Crowd Favorites or Deep Cuts results in one (1) more rotation of songs by the station and seed artists before I get a message about the mode being "out of songs" and it switches me back to My Station mode. Artist Only mode won't play Radio Only songs, and several of my favorite songs by the station artist are Radio Only. I hope I can actually get some help on this matter, rather than the Copy/pasted form letter response I see for other posts about this subject. Moderator Edit: Edited title for clarity

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