I don't know what to tell you because it works for me. And since I can't see exactly what you're doing I have no way of knowing if you're following the instructions verbatim. Maybe it's your device's OS; kind of difficult to troubleshoot anything without either complete information or having the problem right in front of me. You could always try getting technical support from Pandora; that's usually good for either a laugh or two, or hours of frustration.
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