There’s currently a flaw in the Pandora app that doesn’t allow active T-Mobile customers to redeem the ad-free weekends promo if they are using eSIM on TMo with a physical SIM on another carrier.
ex: My primary line is T-Mobile, but it’s on eSIM because my secondary work line is Spectrum Mobile. With this setup, I get the error “This offer is only available to T-Mobile subscribers”. Even after removing the Spectrum SIM from the phone, the same error exists.
To resolve this issue, I can insert an inactive T-Mobile physical SIM in the phone along with my eSIM, and the offer activates with no issues. As soon as I place ANY other non T-Mobile physical SIM in the phone whether active or inactive, the offer no longer works.
Anyone else experiencing these issues?
Moderator Edit: Edited title for clarity
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