Windows 10, Chrome with adblock disabled. The screen is frozen at "ADVERTISEMENT" with nothing else in the black box. There is a Dove ad on the right side of the screen. I click on the black box and takes me to a Dove advertisement in a new tab. After watching the ad to the end on the other page and closing it, the right hand side ad disappears but the issue remains. Refreshing the tab does nothing. Closing and reopening the browser does nothing. The track info at the bottom says the ad is at 0:00 | 0:00. Edit: frozen again after two songs after clearing cache and cookies. Clearing cookies and cache and restarting the browser fixed it but I've also had this issue on my android app. Why is a cookie necessary to check if an ad is frozen?
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