Hi, still struggling with this issue.  It is not "solved".  Can you unmark this thread as "solved" since it appears many are still experiencing this issue?  I am experiencing this error on Chrome Browser, Desktop App, and Safari.  Same error every time. "We are having trouble playing audio on this device." When I hit "refresh", it sometimes starts playing the music again. Sometimes, it buffers and won't play the music again.  Sometimes it plays one song, then delivers the error again. Sometimes it plays 5 songs, then delivers the error again.  It's different each time. There is no rhyme or reason to it.  The issue does not affect iPhone app, that plays fine. I have tried all the recommended fixes in your solution thread, without success.  I am on an iMac running an older OS that I cannot upgrade. Version 10.12.6.  Which never presented an issue in the past (I am a longtime Plus user). Others are reporting the same issue, and have been for several months, on a variety of browsers and operating systems.  It appears to be specifically related to the desktop app and browser streaming. Please help us resolve this issue. ... View more

Yes, this is happening to me too. Since mid July. Pandora has not fixed it yet, it is very frustrating. Many others are reporting it also (see other threads). Has anything changed on your end that would possibly explain why yours is just starting now? Curious, are you on an older OS? I get this same exact error on the Chrome browser, the Desktop App, and even in Safari.  Same exact error. Plays for several songs, then delivers the error. Curiously, it plays a different number of songs each time before delivering the error message, there seems to be no rhyme or reason. I have been trying to solve this for 2 months, and have lost faith that Pandora cares. But I am happy to bounce ideas here to try to solve this mystery.  You are not alone! ... View more

Why is this thread marked as a solution? There is no solution here.  It's a group of people experiencing the same issue and getting ignored by Pandora. ... View more

Sill experiencing this issue, 2 months later. Unbelievable.  What I find interesting is that users are experiencing it across a variety of desktop Browsers and Operating systems. The phone app seems to work fine.  ... View more

Agreed. Mine is still broken too, a month later. Would definitely appreciate so follow up.   ... View more

I am still getting the"We're having trouble playing audio on this device" error on both the Desktop Mac App and the Chrome browser app. The music just stops playing after a while and gives me the error, forcing me to Refresh (which, by the way, is wonky and does not always work. I usually have to switch my station to get it to play, then switch back to the station I was listening to. Then it plays another song stretch again, before serving the error again. Needless to say, it's disruptive.)  Again, this is a recent development -  I am a Plus subscriber and longtime Pandora user and it's never happened to me in my many years of using the service.   Curiously, if I hit the "Go To Support" button on the error message in both the Chrome Browser and Desktop App, it tells me the Pandora help page is Not Secure, and that the Certificate is Invalid. I mention it in case it helps identify an underlying problem with permissions. Thank you for your help.  ... View more

I am having this same exact issue. Worked for years in Chrome. Everything you say is exactly what I am experiencing, and I'm frustrated too. It's a recent thing (July 2025). I typically used the Chrome browser to stream, and it started happening there. So then I loaded the Mac desktop App to try that. But the same error happens there. Driving me crazy, as the music just won't stay on.   ... View more