What device are you using with your Sonos? (iOS, Android, Mac desktop or Windows desktop)
Android, iOS, and Windows 10.
Do you use a mesh network?
We have a Unifi meshed network. There is only one AP around the area (UniFi AP-AC-Pro) that an iPad, running the Sonos app. The Sonos streamig box is hard wired over Cat6. Both devices are on the same vlan.
The Sonos diagnostic number
When you experience this again, please use the steps outlined here to submit a diagnostic to Sonos. Then write back with the confirmation number you received.
1221587598.
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