I am having this issue. I am on a windows computer with the website. I am using Chrome. The message that pops up is a white box and it has two options. One to refresh and the other for support. The support option goes nowhere and says that site is not available. The message reads: "We are having trouble playing audio on this device. We can't load media right now. This is commonly caused by overzealous ad blockers or privacy extensions. Please check that your browser extensions are not blocking our audio and refresh the page. If you continue to see this error you should contact support." I do not know how to check browser extensions.
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