Not sure why your email response was concerned about my subscription level? Thanks for writing. It looks like your account is currently upgraded to Pandora Premium through Pandora. In order to redeem your Plus gift, we'll first need to cancel your subscription to allow the account to return to the free ad-supported service at the end of the current billing cycle. Would you like me to do so? Just let me know. Keep in mind that when you downgrade from Pandora Premium to Plus or ad-supported Pandora, you will not be able to access your on-demand music collection or custom playlists. However, your collection and playback history will be stored in our servers if you return to Premium. When you begin to hear ads on your account once more, you can then visit our redemption page to redeem your Plus gift code. I hope this helps. Francisco Pandora Care Team I need to know how I can do the following. Francisco, This is what I had asked to do; I need to renew my subscription. I have $5.11 left from my last card and my sub. expires on 1/28/2025. I was given 2 more gift cards for the holidays that I don't know the value of either. However I can't enter either without losing the $5.11 leftover amount. This is the worst GC setup ever. Can someone please help? Not sure where the Premium request came in. I need to renew my Plus subscription and I have 2 gift cards I'd like to use for $30 and $50. Plus use the remaining $5.11 balance I had in the account. I don't want to let my subscription lapse. mrping59
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